Cultural Sensitivity and Diversity

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Course level:All Levels
$ 0
Enrollment validity: Lifetime

Description

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To enhance participants’ awareness, knowledge, and skills in cultural sensitivity and diversity, fostering inclusive environments and effective cross-cultural communication.

What I will learn?

  • Recall key concepts of cultural sensitivity and diversity.
  • Explain the importance of cultural competence in various contexts.
  • Demonstrate cultural sensitivity in interactions and decision-making.
  • Evaluate how biases and stereotypes impact diverse groups.
  • Assess the effectiveness of strategies for promoting diversity and inclusion.
  • Develop initiatives to foster a culturally inclusive work environment.
  • Consider personal biases and commit to ongoing learning and growth.
  • Engage in respectful dialogue and teamwork across diverse backgrounds.

Material Includes

  • ​​This course may provide various training resources including but not limited to: study guides, visual aids, Images, diagrams, multimedia presentations, web-ready content, branching scenarios by geography and/or professional interest, educational software for a comprehensive learning experience and a Certificate of completion

Target Audience

  • All employees, managers, HR professionals, and individuals seeking to enhance cultural sensitivity and diversity understanding.

Student Ratings & Reviews

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Course Curriculum

PRE-COURSE EVALUATIONS

1. Introduction to Cultural Sensitivity and Diversity

2. Stereotypes, Bias, and Unconscious Bias

3. Communication and Cross-Cultural Interactions

4. Cultural Sensitivity and Respect in the Workplace

5. Managing Diversity and Inclusion

6. Creating an Inclusive Work Environment

7. Cultural Sensitivity and Global Business

8. Cultural Sensitivity and Customer Service

POST-COURSE EVALUATIONS

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