• February 22, 2025
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Conflict Management

Trainedi Edutech
by Trainedi Edutech
Categories Coming Soon
Course level:Intermediate
$ 0
Enrollment validity: Lifetime

Description

***Save this module to your wishlist for exclusive discounts upon full publication.***

To develop participants’ understanding of conflict dynamics, enhance their communication and problem-solving skills, and equip them with strategies to effectively manage and resolve conflicts in diverse workplace settings for improved collaboration and productivity.

What I will learn?

  • Identify types and causes of conflict in various contexts.
  • Explain conflict resolution strategies and their applications.
  • Utilize communication skills for effective conflict management.
  • Evaluate the impact of emotions on conflict resolution outcomes.
  • Assess the effectiveness of mediation and facilitation techniques.
  • Develop personalized conflict resolution approaches.
  • Engage in team-based conflict resolution simulations.
  • Critically review and improve conflict management skills through self-assessment and feedback.

Material Includes

  • ​​This course may provide various training resources including but not limited to: study guides, visual aids, Images, diagrams, multimedia presentations, web-ready content, branching scenarios by geography and/or professional interest, educational software for a comprehensive learning experience and a Certificate of completion

Target Audience

  • Professionals at all levels seeking to enhance conflict resolution skills for improved workplace relationships and productivity.

Student Ratings & Reviews

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Course Curriculum

PRE-COURSE EVALUATIONS

1. Introduction to Conflict Management

2. Types of Conflict

3. Causes of Conflict

4. Conflict Resolution Strategies

5. Communication Skills for Conflict Management

6. Emotional Intelligence in Conflict Resolution

7. Mediation and Facilitation

8. Managing Difficult Conversations

9. Conflict in a Virtual Environment

10. Conflict Management in Leadership

POST-COURSE EVALUATIONS

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